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License Agreement
PAYMENT

When you place an order on our online shop, you will be transferred to Paypal, a secure payment server where you can safely pay with all major credit and debit cards.



SHIPPING

We endeavor to process and dispatch all orders within two working days. When an order is placed with us, you will be kept informed throughout on how your order is progressing. You will receive an initial email when your order is placed, when the order is confirmed and finally when your goods have been shipped from our premises. At all times, if you have any queries, you can contact us by email at eugener@scooterdepotph.com.

The charge for shipping depends on where you are in the world and which carrier you choose. The price that you pay is determined by weight (in grams). The weight quoted, on which delivery is based, is for the item that you order and not for the packaging.



CUSTOMS INFORMATION

In the case of overseas orders, please remember that you are responsible for any additional import duties or taxes that are levied when the package reaches your country. Customs policies vary widely from country to country and we cannot predict what charges, if any, may be made. If you require further information we recommend that you contact your local customs office. Overseas customers should also remember that you are considered the importer of record and must thus comply with all laws and regulations of the country in which you intend to receive the goods. Packages that are dispatched across borders are also subject to opening and inspection by customs authorities. Orders that are dispatched overseas will list the value of the contents of the package and we may provide further information about the order to the carrier which may also be passed to customs as appropriate.



RETURNS POLICY

We operate a 'no quibbles' 30 day guarantee.
If for any reason you are unhappy with your purchase, please return the item or items unopened, in the original condition, to our returns address within thirty days of the date that you received the order. A full refund for the price that you paid for the item or items will debited to the credit or debit card that you made the order with. Items that have been opened or used will only be accepted for return if they are found to be faulty, see 'Faulty Goods'.

To return an item or items please follow the following steps to ensure prompt processing of your refund:

- Package the goods in the original packaging (if any), and ensure that the item is secure and ready for posting.
- Include the original delivery note or invoice if you still have them, along with the reason for return. If you do not have the original paperwork, please include a note with your contact details and order information.
- If the reason for return is a fault, please include a full description of the fault.
- Send the package to the following address:

SCOOTER DEPOT
#194 J. Elizalde Avenue,
BF Homes Village,
Parañaque, Philippines

We recommend that you return the item or items using a recorded-delivery service for your protection.



FAULTY GOODS

If the item is found to be faulty, by law you can return the item within a reasonable period of time. A full refund for the price of the item, the outward delivery charge, and the costs incurred for the return of the item will be debited to your credit or debit card. Please follow the above instructions for returning your item or items.



ITEMS DAMAGED IN TRANSIT

If any items are found to have been damaged in transit, please return the goods to us within thirty days of the date that your received the order. Upon the receipt of the item, a refund will be made for the costs incurred in returning the item and a replacement item will be despatched to you.